Most everything we ship is perishable. So, we only ship on Mondays and Tuesdays for perishable items including cookies and sweets, depending on which shipping method is chosen. This way we are not shipping over a weekend, and the cookies won't just sit around for two days.
Our other items such as apparel, accessories, and candy are shipped Monday-Friday. Please visit our FAQ page for more information on shipping and when your order will ship.
We ship with USPS and they are not a guaranteed service. We do our very best to make sure your order arrives fresh. However, it can take longer to receive your package and that is out of our control.
Perishable products are not eligible for return. Apparel and accessories are also not eligible for returns.