Shipping & Returns


Most everything we ship is perishable. So, we only ship on Mondays, Tuesdays and Wednesdays for perishable items including cookies and sweets, depending on which shipping method is chosen. If Ground shipping is chosen, we only ship Mondays and Tuesdays (depending on destination). For Express, we ship Mondays and Tuesdays. For 2nd Day Air we ship Monday-Wednesdays. And for Overnight, we ship Monday-Thursday (if necessary). This way we are not shipping over a weekend, and the cookies won't just sit around for two days. Our other items such as apparel, accessories and retail are shipped Monday-Friday. Please visit our FAQ page for more information on shipping and when your cookies will ship.

We highly recommend choosing FedEx Express Saver (this is a 3 day service), 2nd Day Air or Overnight. We know these shipping options are more expensive, but it ensures your cookies are freshest upon arrival. We do offer Free Ground Shipping for orders over $100. There is a shipping disclaimer that must be agreed upon at checkout for choosing Ground Shipping. 

Returns Policy

Perishable products are not eligible for return. Apparel and accessories are also not eligible for returns.

Retail items are eligible for return if they are in new condition within 15 days of purchase. Returns must be sent back to the addresses listed below depending on which shipping method is used to ship back the return. The customer is responsible for return shipping, and refunds will be applied once the item has been received and has been inspected to ensure it is new and there are no damages.

For USPS returns, please ship to:

Dessert'D Organic Bake Shop
PO Box 7261
Mammoth  Lakes, CA 93546

For UPS or FedEx returns, please ship to:

Dessert'D Organic Bake Shop
588 Old Mammoth Rd #2
Mammoth Lakes, CA 93546